Frequently Asked Questions
About Sleek Caps
What materials are your caps made of?
Our caps are crafted with high-quality, breathable fabrics such as cotton, polyester, and blends to ensure comfort and durability.
Are your caps adjustable?
Yes, most of our caps feature adjustable straps or snapback closures for a perfect fit.
How do I care for my cap?
We recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing to maintain the cap’s shape.
Shipping and Delivery
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days, depending on your location.
Do you offer international shipping?
Yes, we ship internationally to select countries. Shipping times and fees vary by destination.
Can I track my order?
Absolutely! Once your order ships, we’ll send you a tracking number via email.
Returns and Refunds
What is your return policy?
We accept returns within 30 days of purchase for unworn items in their original condition. Contact us to start the return process.
How long does it take to process a refund?
Refunds are typically processed within 5-7 business days after we receive the returned item.
Orders and Payment
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours of placing them. Contact our support team as soon as possible.